If your charger is not charging:
- Ensure the power source is working by testing with another device.
- Check if the cable and adapter are properly connected.
- Try using a different cable or adapter to rule out damage.
Stop using the charger immediately if:
- You notice a burning smell.
- The charger shows signs of melting or deformation.
- Sparks or smoke appear during use.
In such cases, unplug the charger and contact customer support immediately.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article