Earbuds are not charging

Modified on Mon, 12 Jan at 12:39 PM

If your earbuds are not charging, please follow these steps:

  • Check whether the charging cable and power adapter are working properly.

  • Ensure the earbuds are placed correctly in the charging case and are making proper contact with the charging pins.

  • Gently clean the charging pins on both the earbuds and the case using a soft, dry cloth.

  • Try charging the earbuds using a different power source, such as another adapter, USB port, or power bank.

If the problem continues, please reach out to customer support for further help.

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