If the sound from your earbuds is low or unclear, please check the following:
Increase the volume on both your phone and the earbuds.
Carefully clean the earbud mesh/grill to remove any dust or earwax buildup.
Ensure the earbuds are fitted properly and securely in your ears.
Check your phone’s audio settings to see if an equalizer, sound limiter, or volume restriction is enabled, and adjust or disable it if required.
If the sound quality does not improve, please contact customer support for further assistance.
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