If the audio keeps cutting in and out, please try the following steps:
Keep your phone within 1 meter of the earbuds for a stable connection.
Avoid obstacles such as walls, metal objects, or other electronic devices between the phone and the earbuds.
Turn OFF or disconnect any unused Bluetooth devices nearby to reduce interference.
Ensure both earbuds are fully charged, as low battery can cause connectivity issues.
If the problem persists, please contact customer support for further assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article