If the microphone on your earbuds is not working during calls, please try the following steps:
Ensure the earbuds are properly connected and selected as the audio device for calls, not just for media playback.
Check the app and system permissions on your phone to make sure microphone access is enabled.
Try using the earbuds with another phone to determine whether the issue is with the earbuds or the original device.
Gently clean the microphone opening to remove any dust or debris that may be blocking it.
If the microphone still does not work, please contact customer support for further assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article