Earbuds get warm during use or charging

Modified on Mon, 12 Jan at 12:53 PM

A slight warmth in the earbuds or charging case during use or charging is normal.

Stop using the earbuds immediately if:

  • The earbuds become very hot to touch.

  • You notice any burning smell.

  • The charging case swells, leaks, or behaves abnormally.

In such cases, disconnect the charger and contact customer support immediately for further guidance.

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